Privacy Policy

Privacy Policy – Of Soul & Grace

Last updated: June 1, 2025

At Of Soul & Grace, your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or connect with our brand. Our goal is to be transparent and respectful in how we handle your data, so you can shop and gift with confidence.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or regulations. If we do, we’ll update the “Last updated” date above and make the revised policy available on our site.

2. Information We Collect

We collect information to provide the best shopping experience possible. This includes:

Information you provide directly

  • Name, address, phone number, and email

  • Order details (billing, shipping, payment info)

  • Account details (username, password, preferences)

  • Customer support messages or requests

Information collected automatically

  • Device and browser type, IP address

  • Pages viewed, items in cart, wish list activity

  • Cookies and similar tracking technologies

Information from third parties

  • Payment processors (to confirm and process payments)

  • Shipping partners (to fulfill your orders)

  • Marketing platforms (with your consent or as permitted by law)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate updates, offers, and promotions (only if you opt in)

  • Improve our products, services, and website

  • Protect against fraud and unauthorized transactions

4. Cookies & Tracking

We use cookies and similar tools to:

  • Remember your preferences

  • Analyze site traffic and improve your shopping experience

  • Show you relevant offers and promotions

You can adjust cookie settings in your browser, but doing so may limit some site functionality. Learn more here: Shopify Cookie Policy

5. How We Share Information

We only share your information when necessary, including with:

  • Service providers (payment, shipping, website hosting)

  • Business and marketing partners

  • Legal authorities, when required by law

We do not sell your personal information for profit.

6. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt out of marketing communications

  • Limit or opt out of certain data uses

To exercise these rights, email us at hello@ofsoulandgrace.com.

7. Data Security & Retention

We take security seriously and use industry-standard protections. While no system is 100% secure, we strive to safeguard your data.
We keep your information only as long as needed for our services, legal obligations, and dispute resolution.

8. International Visitors

If you’re visiting from outside the U.S., please note your data may be transferred to and processed in the United States.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Of Soul & Grace
Email: hello@ofsoulandgrace.com
Mailing Address: 6537 S. Staples St. Ste 125-380, Corpus Christi, TX 78413