Shipping Policy

Last updated: November 10, 2026

Thank you for shopping with Of Soul & Grace. Every order is made with intention and care.

Where We Ship

We currently ship within the United States only. Delivery to U.S. territories and APO/FPO/DPO addresses depends on available carrier services and checkout eligibility.

We do not currently ship internationally.

Processing & Production Times

Many of our products are made to order. Production and preparation times vary depending on the product, supplier, and whether personalization is required.

Production time is separate from shipping transit time. Orders may require additional processing during holidays and other busy periods.

You will receive tracking information once your order ships.

Shipping Methods & Rates

Shipping rates vary by product and delivery destination. Available shipping options and final charges are displayed at checkout.

Daughter Love Knot Necklaces

• Standard Shipping: $7.95 — estimated 2–5 business days in transit.

• Priority Shipping: $14.95 — estimated 1–2 business days in transit.

These shipping times begin after production and preparation are completed. Priority shipping does not necessarily shorten production time.

Other Gifts, Including Blankets

Shipping methods, rates, production times, and delivery estimates may differ for blankets, personalized products, and other gifts.

Please review the available shipping options and charges at checkout.

Estimated Delivery

Estimated delivery time includes production or preparation time plus shipping transit time.

Delivery estimates are not guaranteed. Holiday demand, carrier delays, weather conditions, and other circumstances may affect delivery.

Order Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout.

If you have questions about your shipment, please contact hello@ofsoulandgrace.com.

Address Accuracy & Delivery Issues

Please verify your shipping address before completing your purchase.

Incorrect or incomplete addresses may cause delays or unsuccessful deliveries.

If your package is marked as delivered but cannot be located, please check with household members and neighbors and contact the carrier. We can assist with a carrier trace when appropriate.

Cancellations & Order Changes

Because many products are made to order, cancellation or change requests must be submitted within 2 hours of purchase.

Once production begins, changes or cancellations may not be possible.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, email hello@ofsoulandgrace.com within 7 days of delivery.

Please include your order number, clear photographs, and a description of the issue.

We will review your request and arrange an appropriate remedy in accordance with our Refund & Return Policy.

Returns & Remakes

Eligible returns, refunds, and remakes are governed by our published Refund & Return Policy, including applicable eligibility requirements and exclusions.

Product Images & Colors

Product images may include mockups or digital renderings. Actual colors may vary slightly due to lighting and screen settings.

If your item appears significantly different from what you ordered, please contact us with photographs.

Questions?

Contact us at hello@ofsoulandgrace.com.